CapFurniture - non-delivery of goods

1. On 27 July 2022 I responded to an adverti*****t on Facebook Marketplace. I chatted to a person called Leonel Rudi Jackson and ordered a cupboard for R750 and R250 for delivery. 2. On 28 July 2022 I got an invoice from Nantima Mania (***) for R1000, which I paid the same day via EFT and sent a proof of payment back to Nantima. 3. I exchanged mails with Nantima and messages with Leonel regarding delivery, which never happened. 4. On 11 August 2022 I use the CapFurniture website to ask for assistance. I was contacted on WhatsApp by the number +***2. Since then I have offered to collect and told different things on different days. a. I was told to collect at 53 Main Road Claremont. I went there and could not find anything related to CapFurniture. When I ask for clear directions I get no answer. b. I have called this number many times and it is never answered. 5. Due to non-delivery and not being able to collect what I paid for I have asked for a full refund. I was told this would be processed Monday 5 September 2022. This has not been done and when I ask why I get no response.