Your service sucks!!!
<p>Your customer service sucks! So I have been trying to re-apply for a loan and have sent through my statements 2 times already but I still get sms's saying I need to submit June proof of salary. I have done this and still havent been helped. I am tired of calling your call-centre and being told the same story about your IT system and escalation which doesnt solve out my problem.</p> <p>I have been waiting for approval since last week.</p> <p>***Its so easy**** becomes ****Its so diffucult****</p>
Hello Siyanthanda Boqwana
We thank you for bringing your concern regarding our Proof of Income process, to our attention.
Your request is being attended to and we will be in contact soonest. Please accept our apologies for the inconvenience caused.
Kind regards,
Customer Service
Hello Siyanthanda Boqwana
We thank you for bringing your concern regarding our Proof of Income process, to our attention.
Your request is being attended to and we will be in contact soonest. Please accept our apologies for the inconvenience caused.
Kind regards,
Customer Service
Hello Siyamthanda Boqwana
Exellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.
For any further assistance please call us on ********** or email ********** .
Kind regards,
Customer Service
Hello Siyamthanda Boqwana
Exellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.
For any further assistance please call us on ********** or email ********** .
Kind regards,
Customer Service