1 reviews | Active since May 2016
Your customer service sucks!
<p>So I have been trying to re-apply for a loan and have sent through my statements 3 times already but I still get sms's saying I need to submit April's proof of salary. I have done this and still havent been helped. I am tired of calling your call-centre and being told the same story about your IT system and escalation which doesnt solve out my problem.</p>
Good day Ms Myataza
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction.
We apologise for the inconvenience and frustration this has caused you. Our office will be in contact with you shortly.
Kind regards
Customer Service
Good day Ms Myataza
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction.
We apologise for the inconvenience and frustration this has caused you. Our office will be in contact with you shortly.
Kind regards
Customer Service