You have just lost an existing client

I have been a client of Capfin before in the past. I have taken out a few loans and have paid all of them back, and in many occasions i have paid them back before the contract period even ended. I would like to say i am a GREAT CLIENT. However i have just tried applying for a loan now, have provided my ID as well as the last 2 payslips. I am unable to provide 3 as i have been on maternity leave from May 2023 until September 2023 and the company only covered my medical and RA during this time. I have however been employed with the same company for 17 years now. I get told by the contact centre agent that i need to provide 3 payslips before i can apply. Surely you would take things like, tenure with the employer, value of current earnings and the fact that someone has previously been a GREAT CLIENT into consideration?????? I am not under debt revue nor do i have any listings etc but i really thought i could rely on Capfin to assist me yet again.

Clearly NOT!! Will take my business elsewhere.