SR
Shasmika R

1 reviews | Active since Jun 2015

13 Jun 2017, 13:40

Wrongfully demanding payment of loan that i didnt take

<p>I recieved an sms demanding me to pay R8400.27 or else further actions will be taken by a registered debt collector. I am a full time student and i was in the process of writing my exams. This message stressed me out and caused emtional distress thinking that i had a loan on my name. I am not taking this lightly because your company could be doing this to so many other people. </p>

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Replies (2)
Capfin
Capfin's reply13 Jun 2017, 14:21
Official

Hello Shasmika

Thank you for writing to advise us of your concerns. We regret any inconvenience caused.

Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards,

Customer Service

Capfin
Capfin's reply15 Jun 2017, 15:07
Official

Hello Shasmika

We have investigated your query and are happy to advise that the matter has been resolved.

Feel free to call us on *** or email *** for any further assistance.

Kind regards,

Customer Service