nM
nonhlanhla M

1 reviews | Active since May 2016

03 May 2016, 12:24

WORST SERVICE

f capfin with their poor services. my account was debited Friday but I still receive messages saying that my account is in arrears I don't get it coz they also tracking my account when I check my bank statement. I asked them to send the my statement the guy said it will take an hour for them to send it and that was satarday. today I receive another sms saying I owe them. no one is calling me when I request them to give me a call back. im expecting a huge amount of money in my account im afraid they will take their installment and I know this was my last installment. im taking this further. N mazibuko

0
Replies (2)
Capfin
Capfin's reply03 May 2016, 14:35
Official

Hello Nonhlanhla Mazibuko

 

We appreciate that you took the time to bring this matter to our attention.
We will investigate your query swiftly and one of our team members will contact you as soon as possible.

 

Kind regards,

Customer Service

Capfin
Capfin's reply03 May 2016, 14:37
Official

Hello Nonhlanhla Mazibuko

Your query has been investigated and we have been in contact with you.

We are very pleased to advise that a satisfactory resolution has been reached.

For any further assistance please call us on *** or email *** .

Kind regards

Customer Service