CP
Charmaine P
1 reviews | Active since Nov 2019
06 May 2020, 12:20
WORST EVER SERVICE FROM CAPFIN
I have dealt with may lenders but Capfin are the worst even. I have emailed how many times and on the phone arranging a 50% payment of my installment and they bluntly just refuse - after reversed my full installment and still paid 50% afterwards - them i get a SMS with a extended terms offering to decrease my loan payment, and then on email they just say NO again , why promote per SMS ASSIT if they dont want to help!
I am shocked by the level over service and after this loan is paid up wont ever use this again and will advise all i know not to use them!!
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Replies (1)Capfin's replyOfficial
06 May 2020, 12:40Ms Du Plessis
Thank you for communicating your concerns with us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly
Sincerely
Capfin Customer Service
Thank you for communicating your concerns with us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly
Sincerely
Capfin Customer Service
Capfin's reply06 May 2020, 12:40
Official
Ms Du Plessis
Thank you for communicating your concerns with us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly
Sincerely
Capfin Customer Service
Thank you for communicating your concerns with us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly
Sincerely
Capfin Customer Service
