CS
Chanel Ströh

1 reviews | Active since Feb 2020

22 Nov 2024, 07:51

Worst company that does not keep to their contract rules

They debit your account whenever they want with amounts that is not correct, now debit orders bounce back due to dates they choose to debit and not when the original date is and they do not take responsibility for it. Do not use them as they also do not reply and they just do not care!!!!!!!

0
Replies (2)
Capfin
Capfin's reply22 Nov 2024, 13:25
Official
Good day,
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you shortly. 
 
Sincerely
Capfin Customer Services

CS
Chanel Ströh's update22 Nov 2024, 15:27
Reviewer Update
Yes, This is unacceptable as you guys want to debit when its not even pay day. I will take this matter further to the ombudsman as this is unacceptable.