Worst Capfin service ever

Worst customer service ever, I called in a few times. Wasted my airtime everytime, last consultant I spoke too had so much attitude, she probably gave me the wrong name and I need to update my things as I need capfins help. Her name was Nkhothatseng Natsa, rude as ever, and was speaking on the top of her voice. Also why can’t she call me back if my line dropped?? I need a call back ASAP on ***