RLMM
Robert Lloyd Mabunda Mabunda
1 reviews | Active since Aug 2016
22 Dec 2020, 12:42
Worst
I have a loan for 6 months with capfin and on the 31st October 2020 I was retrenched and sent documents to capfin. Their consultants called and said capfin has no insurance I must pay full installment. They don't even try to make arrangements. How will I pay if I'm retrenched. On the 15th December 2020., I got paid for UIF capfin took full installment and I'm retrenched. They did not even take atleast R500 so I can be left with money for rent and food. This financial service is worse. I lost my job but they keep going into my account and debit anytime which I have to pay fie unpaid debt orders. I sent proof I'm retrenched why are they behaving like this. Where is customer protection act?
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Capfin's replyOfficial
22 Dec 2020, 15:46Good day Mr Nyiko Mabunda
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Capfin's reply22 Dec 2020, 15:46
Official
Good day Mr Nyiko Mabunda
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services