What is happening Capfin?

<p>Subject: Is Capfin ****** or does incompetence rule this company?</p> <p>Good day. I herewith wish to express my utmost dissatisfaction with Capfin.<br /> Since the start of July 2016 I tried to engage in a new loan. However I was greeted with an attitude from Capfin in the form of absolute silence. I phoned your call centre number on numerous occasions, and was remotely informed tha a consultant will phone me. This never happened!!!<br /> On Saturday I submitted my latest copies (May June July) AGAIN in the hope that I can engage in your service finally!<br /> I did receice a call from your call centre yesterday. I was informed that they need the following:<br /> 1) the APRIL salary advice (yes that I was told)<br /> 2) the July salary advice (what the hell did I submit on Saturdsy?)<br /> In addition to this stupidity I was notified that you suddenly have only 2 x May and 1 x June salary advice.</p> <p>We promptly submitted the July advice AGAIN and started hoping to receive a call from you.</p> <p>The only notification I received was the following: Capfin:To apply for a loan we require your May proof of income.Upload: docs.capfin.co.za or email: ********** or fax: ********** 000</p> <p>Please explain this to me!!!! You confirmed receiving TWO of May 2016 documents.</p> <p>I feel strongly about this and am eager to know as to why I am unable to receive any joy from Capfin? Is my money too white? Is Capfin a race-based organisation with a certain ethnic group that receives service? If so, please inform me as to why I must not report this matter.</p> <p>Sadly, Capfin is failing its customers. I will start spreading the news that you are not eager to assist your current client base.</p>