1 reviews | Active since Nov 2009
Very dishonest service
First you receive a sms saying you qualify for a loan all you need to do is send 3 months payslips , you go to PEP and send payslips then you get a sms saying they did not get November statement but all three months was on one print out , October Nov an Dec . Pathetic staff that can not read . then you resend the same document as the first time then they call you and say the one month your salary was paid a day later than the other months so now they tell you to try again in FEB 2018 . So the sms you got saying you qualify was just a dishonest lie from Capfin as you are not qualified . dishonest and extremely pathetic servise from a very dishonest and useless CAPFIN . Avoid Capfin they can NOT be trusted
Good day Mark
Thank you for taking the time to provide us with your feedback. We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind Regards,
Customer Services
Good day Mark
Thank you for taking the time to provide us with your feedback. We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind Regards,
Customer Services
Good day Mark
Excellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards,
Customer Services
Good day Mark
Excellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards,
Customer Services