LM
Lydia M

1 reviews | Active since Aug 2016

25 Oct 2017, 10:43

Very bad service

It's now almost 2years my account been settled with capfin but they refuse to remove my name from the credit bereau..I have proof that i settled the account but still my name it is still at credit bereau. They making my lifr HELL this company.I regret the day I made credit with them.capfin rectify this account with credit bereau am tired n emotionally drained because of capfin

0
Replies (2)
Capfin
Capfin's reply26 Oct 2017, 13:27
Official

Good day Ms Mohale

We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau.

We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.

Kind Regards

Customer Service

Capfin
Capfin's reply26 Oct 2017, 16:04
Official

Good day Ms Mohale

We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .

Kind Regards

Customer Service