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1 reviews | Active since Oct 2013

28 Jul 2016, 14:02

Updating of their records!

<p>To Whom THIS may concern,</p> <p> </p> <p>You People need to update your clients details, WHY because I recently had to purchase a new phone and the sim card that came with the phone was in fact a recycled sim,</p> <p>So the phone was not even activated for a full day when I started receiving messages and calls the next morning on a monday, and since then I get called and when I picked up the call, it gets dropped or they disconnect the call.</p> <p> </p> <p>I have called and checked the number ********** . I keep receiving messages for 2 individuals who i do not know on the number, which is Name, Surname we are commencing with further action on your Capfin a/c 174...... Contact our offices or make an immediate payment to stop the process. VVM Tel: ********** 096.</p> <p> </p> <p>This is just ONE of MANY messages. Sort out your records</p> <p> </p>

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Replies (2)
Capfin
Capfin's reply29 Jul 2016, 07:56
Official

Hello Mary

Thank you for writing to advise us of your concerns. We regret any inconvenience caused.


Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards,

Customer Service

Capfin
Capfin's reply01 Aug 2016, 13:36
Official

Good day Mary

We have escalated your query to the relevant party. They have advised they will contact you shortly.


Feel free to call us on ********** or email ********** for any further assistance.

Kind Regards,

Customer Service