IM
Inno M
1 reviews | Active since May 2016
12 Mar 2024, 10:17
UPDATE CREDIT BUREAS PLS
It seems like we must runaround for you guys to update our accounts on Bureas , been a loyal customer to you an paid timeously, i paid off my loan with you guys been told you only update accounts on the 7th but then to my suprise on the 7th of March is still not done , after being loyal with you you cant go an extra mile for a request for your customers - Dissapointing Indeed !!!
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
12 Mar 2024, 11:03Good day
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply12 Mar 2024, 11:03
Official
Good day
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
IM
Inno M's updateReviewer Update
12 Mar 2024, 15:53Thank you for your prompt response, i was sorted Immediately, the guy that called was very helpful.
IM
Inno M's update12 Mar 2024, 15:53
Reviewer Update
Thank you for your prompt response, i was sorted Immediately, the guy that called was very helpful.
Capfin's replyOfficial
18 Mar 2024, 12:01Good day
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin's reply18 Mar 2024, 12:01
Official
Good day
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services