UNSATISFIED CUSTOMER

My name is Gcinile Nxumalo, in Friday i called the Capfin headquarters i needed assistance to get paid up and letter of prescription of debt. I was told the person who dealt with such queries have left for the day. Today i get the same response. This is highly unacceptable indemand the letter to be sent to me urgently. I've wasted a lot if airtime from ladt weej Friday and today again😡😡😡😡