MN
Mandisa N

1 reviews | Active since Nov 2020

10 Nov 2020, 13:57

Unsatisfactory service

I had a loan with capfin and I asked for a settlement amount they sent it to me I made a payment at an atm amount of 11647.50 after I made the payments they handed my account to legal e a mailed them for almost a year they refuse to clear my name or recall the money which show on my bank statement to their account please can someone assist me

0
Replies (2)
Capfin
Capfin's reply10 Nov 2020, 14:49
Official
Good day Mandisa N 
 
We welcome your feedback and are dedicated to resolving your query. Your request is being attended to and we will be in contact with you to provide feedback.

Please accept our most sincere apology for any inconvenience this may have caused you.

Sincerely
Capfin Customer Services
Capfin
Capfin's reply20 Nov 2020, 10:49
Official
Good day Mandisa N
 
 
Your query has been investigated and we are happy to advise that the matter has been resolved. 

For further assistance, please call us on *** or email ***
 
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 - 18:00
* Saturday and Public Holidays 08:00 - 13:00
 
Kind regards 
Capfin Customer Services