LM
Lethabo M

1 reviews | Active since Dec 2012

30 Mar 2020, 14:03

Unreliable and ************ deduction of money

I changed my debit order date to 1st of April 2020, and today I wake up to Capfin debuting my account on the 30th. Who gave u permission to deduct my account. U are unreliable and ************ in your business. The 1st of April is not a public holiday, so why deduct on date not agreed with client?

0
Replies (3)
Capfin
Capfin's reply30 Mar 2020, 14:27
Official
Good Day Lethabo

We appreciate that you took the time to bring this matter to our attention.

 We will investigate your query  swiftly and one of our team members will contact you as soon as possible.

Kind Regards

Customer Service
Capfin
Capfin's reply30 Mar 2020, 16:41
Official
Good day Lethabo

Kindly note your query has been investigated and we have been in contact with you. We are very pleased to advise that a satisfactory resolution has been reached.

For any further assistance please call us on *** or email *** .

Kind regards 
Customer service

LM
Lethabo M's update30 Mar 2020, 20:32
Reviewer Update
Please do not lie online that you have been in contact with me. No one from Capfin has contacted me. Call me tomorrow morning or I will continue making bad remarks on Hello Peter. Dont write a standard replies.