Unreasonable demands- inconsiderate
<p>I recently lost my job in February and let Capfin know that i am unable to pay the full cost of my installments. I am willing to pay but cannot afford the full R1061 per month. Capfin refuses to restructure my loan agreement which i feel is very inconsiderate. For the past few months i have been disputing your debit orders due to me needing the money and will probabaly have to continue doing so until i can afford the amount you expect. So i suggest you guys either take my problems into consideration and contact me to restructure my agreeement. </p>
Hello Tracy
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind regards,
Customer Services
Hello Tracy
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind regards,
Customer Services
Hello Tracy
Your query has been investigated and we have been in contact with you. We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on *** or email ***.
Kind regards,
Customer Services
Hello Tracy
Your query has been investigated and we have been in contact with you. We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on *** or email ***.
Kind regards,
Customer Services