EW
Elizna W

1 reviews | Active since Dec 2017

15 Dec 2017, 10:29

Unrealistic payment Rules for Desember

Just because SOME PEOPLE get paid on the 15th of Desember does not mean everyone gets paid on the 15th of Desember which means they took my last fuel money for the month this means next week I cannot get to work... Then the next thing is they send an sms asking if they should deduct AFTER THE 15TH and they deduct ON THE 15TH and when I ask him is today after the 15th they refuse to answer my question.... They have bad attitude and does not care if they cause trouble for people....

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Replies (2)
Capfin
Capfin's reply15 Dec 2017, 10:58
Official

Hello Elizna Lizzy Wehrmann

Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.

We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.

Kind regards,

Customer Services

Capfin
Capfin's reply18 Dec 2017, 09:38
Official

Hello Elizna Lizzy Wehrmann

We are pleased to have engaged with you and that your situation has been resolved.

For any further assistance please call us on *** or email ***.

Kind regards,

Customer Services