1 reviews | Active since Sept 2012
unprofessional
After driving all the way to Ackermans to submit my documents for a loan I get an sms to say that my loan application is unsuccessful no call to do a credit assessments or an affordability assessment no decline reason either you guys are really taking customer service to the next level
Hello Stacey
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction.
We apologise for the inconvenience and frustration this has caused you. Our office will be in contact with you shortly.
Kind regards,
Customer Services
Best regards,
Hello Stacey
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction.
We apologise for the inconvenience and frustration this has caused you. Our office will be in contact with you shortly.
Kind regards,
Customer Services
Best regards,
Hello Stacey
Your query has been escalated to the relevant Department.
They have advised they will contact you shortly.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Services
Best regards,
Hello Stacey
Your query has been escalated to the relevant Department.
They have advised they will contact you shortly.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Services
Best regards,