CD
Casandra D
1 reviews | Active since May 2023
21 Sept 2023, 08:10
Unpleasant call
This morning I spoke to an Agent by the name of Mbali. Very rude she was literally shouting at me or being in Arrears. I was going to call in to make arrangements and was willing to take the call as it was during working hours. I did not appreciate her nonchalant attitude.
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Replies (2)
Capfin's replyOfficial
21 Sept 2023, 08:16Good day
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Capfin's reply21 Sept 2023, 08:16
Official
Good day
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
23 Sept 2023, 12:18Good day
Thank you for allowing us the opportunity to resolve your query.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regardsCapfin Customer Services
Thank you for allowing us the opportunity to resolve your query.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regardsCapfin Customer Services
Capfin's reply23 Sept 2023, 12:18
Official
Good day
Thank you for allowing us the opportunity to resolve your query.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regardsCapfin Customer Services
Thank you for allowing us the opportunity to resolve your query.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regardsCapfin Customer Services