SW
Salome W
1 reviews | Active since Nov 2018
28 Sept 2024, 07:49
Unhappy customer
I am so dissapointed i have paid up my loan before the debiet order could go off iys been a week long waiting for the sytem to be updated and the refund to be done .
Been interact with more that 20 consultants but no1 can resolve the issue please give yoir consultants the right training.
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
28 Sept 2024, 08:33Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you.
Sincerely
Capfin Customer Services
Capfin's reply28 Sept 2024, 08:33
Official
Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
05 Oct 2024, 13:22Good day
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin's reply05 Oct 2024, 13:22
Official
Good day
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services