sN
sindisiwe N

1 reviews | Active since Nov 2016

22 Mar 2017, 08:36

unfairly treated and threatened

<p>My loan account at capfin was handed over to Shapiro Shaik Defries attorneys, and i paid it in full last year. To my suprise, since early this year i've been getting calls from another law firm instructed by Capfin to collect money from me. I called capfin to enquire about but they have not been helpful at all. I even sent people these people proof that my account was paid up, but no they are still calling me and sending me threatening sms's. I won't pay the same account twice, never people from Capfin need to fix this and stop being *********** and their work for once.</p>

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Replies (2)
Capfin
Capfin's reply23 Mar 2017, 11:38
Official

Hello Sindisiwe Ngongomani

Thank you for writing to advise us of your concerns. We regret any inconvenience caused.

Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards,

Customer Service

Capfin
Capfin's reply27 Mar 2017, 12:23
Official

Hello Sindisiwe Sgongomani

We have escalated your query to the relevant party. They have advised they will contact you shortly.

Feel free to call us on *** or email *** for any further assistance.

Kind regards,

Customer Service