Unfair listing

I tried to take a loan at capfin i was told that im under debt review for which I am not. I was sent from post to pillar and given different numbers to call but those numbers just rings and wgen im eventually answered im transfered to legal. But there it no one at legal. I was referred to consumer friends which refered me back to capfin head office. I have been desperately trying to get this matter resolved and i end up suffering with call costs and no help