LM
Lesego M

1 reviews | Active since Jul 2021

03 Oct 2022, 20:40

Unfair disqualify

I have app**** for a loan and I did qualify for the loan but then the account and so I did as they said I'm using they don't accept it as they asked me to call or re apply after 30 days again now I am trying they say I don't qualify.

0
Replies (2)
Capfin
Capfin's reply04 Oct 2022, 07:14
Official
Good day Sir/Madam
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact you shortly. 
 
Sincerely
Capfin Customer Services

LM
Lesego M's update04 Oct 2022, 19:58
Reviewer Update
Good day
I am glad for the call I received this morning from the capfin team even though I had some trouble with my phone due to no electricity and my batter died during the call . I hope I can get contacted again to finish up the contacted. Thank you so much capfin. I am happy and gladly understood better. Much appreciated 🙏