GW
Gary W

1 reviews | Active since Mar 2009

20 Jul 2016, 10:12

Unable to provide a loan because they stupid

<p>I qualified for a loan for R5000.00 but I am unable to get it because you’re refuse to confirm my employment in Spain. Why are you so ****ing backwards? We live in a global village and people work all over the place.</p> <p> </p> <p>I want a senior manager to call me and tell me why it’s so difficult to pick up the ****ing phone and call my HR dept in Spain?</p> <p> </p> <p>If not I will be lodging a complaint for your with the NCR i.e National Credit Regulator and request that you be fined for the crime of stupidity.</p> <p> </p> <p> </p> <p>Gary Walker</p> <p> </p>

0
Replies (4)
Capfin
Capfin's reply20 Jul 2016, 13:12
Official

Good day Gary

Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.

Kind regards,

Customer Service

Capfin
Capfin's reply22 Jul 2016, 15:22
Official

Good day Gary

Excellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.


For any further assistance please call us on ********** or email ********** .

Kind regards,

Customer Service

Capfin
Capfin's reply22 Jul 2016, 15:24
Official

Good day Gary

Excellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.


For any further assistance please call us on ********** or email ********** .

Kind regards,

Customer Service

GW
Gary W's update22 Jul 2016, 20:16
Reviewer Update

**** well done for resolving my query! It's good to know that there are companies like yours that value clients and that will go beyond to provide wonderful customer service!

I am a very satisfied customer and will refer people to Capfin!