KE
Khalid E
1 reviews | Active since Feb 2012
11 May 2021, 10:13
Time Wasters
Capfin SMS'ed me saying there is an amount to Loan on my existing account. I take the time sending requesting paperwork from my HR, i send it to Capfin to start the process.
They then SMS me back saying " there is no amount available to loan on your account. We will sms you when there is." :|
Why SMS in the first place there is, only to say there isnt??
Appreciate you wasting my time.
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
11 May 2021, 11:12Good day Khalid
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply11 May 2021, 11:12
Official
Good day Khalid
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
KE
Khalid E's updateReviewer Update
12 May 2021, 10:17Received a call from CAPFIN Consultant and they explained the SMS was sent to me in April. and I only app**** for it yesterday. They review the amounts weekly and this week I do not Qualify for anything. It would have helped if this was documented Online on their FAQ's.
It would have saved me time and the disappointment as i would then not have app****.
Maybe it was a blessing that it was not approved
Appreciate the call back and update on why things happened the way they did
It would have saved me time and the disappointment as i would then not have app****.
Maybe it was a blessing that it was not approved
Appreciate the call back and update on why things happened the way they did
KE
Khalid E's update12 May 2021, 10:17
Reviewer Update
Received a call from CAPFIN Consultant and they explained the SMS was sent to me in April. and I only app**** for it yesterday. They review the amounts weekly and this week I do not Qualify for anything. It would have helped if this was documented Online on their FAQ's.
It would have saved me time and the disappointment as i would then not have app****.
Maybe it was a blessing that it was not approved
Appreciate the call back and update on why things happened the way they did
It would have saved me time and the disappointment as i would then not have app****.
Maybe it was a blessing that it was not approved
Appreciate the call back and update on why things happened the way they did