MN
Maxine N
1 reviews | Active since Dec 2015
28 Dec 2015, 11:12
THIS IS THE WORST SERVICE EVER
I AM ABSOLUTELY APPOLLED BY THE SERVICE RECIEVED FROM CAPFIN IS THAT A FINACIAL INSTITUTE<br> OR ARE YOU RUNNING A MICKEY MOUSE PLEASE EDUCATE YOUR STAFF ON THE PRODUCT AS EACH <br> PERSON GAVE ME THERE OWN POLICY FEEDBACK I DON'T KNOW IS IT BECAUSE YOU DON'T WANT TO<br> HELP ME WITH A LOAN OR WHAT IS THE PROBLEM... LET ME KNOW IF YOU CAN HELP ME OR NOT OR <br> i WILL TAKE THIS FURTHER. EVERYBODY SAYS CAPFIN IS AWESOME WELL I WILL LET EVERY ONE KNOW THAT CAPFIN SUCKS BIG TIME THATNK YOU FOR BEING HORRIBLE..... SORT THIS OUT BY TODAY STILL WE DON'T BORROW MONEY FOR FUN WE BORROW FROM FIFNACIAL INSTITUTIONS BECAUSE WE NEED TO... A VERY VERY VERY ****ED OFF CUSTOMER
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Replies (1)Capfin's replyOfficial
28 Dec 2015, 11:35Hello maxinenorris,
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards .
Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind Regards,
Customer Service
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards .
Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind Regards,
Customer Service
Best regards,
Capfin's reply28 Dec 2015, 11:35
Official
Hello maxinenorris,
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards .
Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind Regards,
Customer Service
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards .
Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind Regards,
Customer Service
Best regards,
