BN
Busisiwe N
1 reviews | Active since Jun 2012
08 Sept 2015, 15:03
They don't read notes before stalking a person
I appreciate the fact that Capfin loaned me cash. However It is highly annoying to get a call in September asking you what happened in April. So should I be explaining the same thing over 5-6 months even worse the lady has the nerve to ask me if I made the payment arrangement with her??? Hello whats the point of explaining over and over again if the notes or recording are not even considered when calling the person. I paid them for the month according to the arrangement then this woman has the nerve to ask me if I made the payment arrangement with her??? What bull!!!<br> <br> CAPFIN THANKS BUT NO THANKS!!! Lesson learnt!!!
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Replies (1)Capfin's replyOfficial
08 Sept 2015, 15:24Hello Busi_N,
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Service
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Service
Capfin's reply08 Sept 2015, 15:24
Official
Hello Busi_N,
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Service
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Service
