TL
Thabang L

1 reviews | Active since Apr 2020

20 Apr 2020, 06:11

They debited wrong amount in my back

They are ******..I was left with R 110 to finish my instalment, which we agreed that they will debit it month end of March however they debited R517.00 which was my instalment..my heart is broken because this has really messed up with my plans..I need my money back please because that was not what was owing.your service is very poor, when you guys need your money you call everyday, dawn to dusk but when we encounter problem your unavailable. Please bring back my money

0
Replies (2)
Capfin
Capfin's reply20 Apr 2020, 09:10
Official
Good day Thabang Ledwaba

We appreciate that you took the time to bring this matter to our attention.
We will investigate your query  swiftly and one of our team members will contact you as soon as possible.

Kind regards

Capfin Team

Best regards,

Capfin
Capfin's reply20 Apr 2020, 10:02
Official
Good day Thabang Ledwaba

Your query has been investigated and we have been in contact with you. We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please email *** .

Kind regards

Capfin Team

Best regards,