JK
Jaundre K

1 reviews | Active since Jan 2017

11 Jan 2017, 07:42

They are absolutly not abiding to Cpa

<p>Well i called on the 10/1/2017 and was told i have an amount to loan i need to send my documents and i did . Get a call today on 11/1/2017 they advise me thanks for the documents but sorry no you cant loan anything so they give false and misleading information and thats not abiding by the Cpa so what is one to do only best thing take thrm up its so fustrating just to lend even R1000 from them and you have to pay withing 6 months but on websote thry gort 12 months showing there another false advertisment maybey the manager should call me and tell me what they are going to do i am awaiting the call o requested that was recorded on my work phone and from capfin to show them the not abiding they are really making me sh*t my pants . SO CAPfin what you going to do now </p>

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Replies (3)
Capfin
Capfin's reply11 Jan 2017, 13:39
Official

Good day Mr Keet

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards

Customer Services

Capfin
Capfin's reply11 Jan 2017, 13:39
Official

Good day Mr Keet

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards

Customer Services

Capfin
Capfin's reply20 Jan 2017, 10:10
Official

Good day Mr Keet

Thank you for allowing us the opportunity to resolve the matter. Feel free to call us on *** or email *** for any further assistance.

Kind regards

Customer Services