SM
Sandile M

1 reviews | Active since Mar 2021

11 Jun 2021, 09:18

The media should know about Capfins bad services to the public.

Capfin... Capfin consultants call me every day, because i decided not let them take advantage of me. The last payment of my loan with them, ended on 2021 28th of February. But even after that they continued to debit from my bank account for March, April and May. Which I made decision to reverse them all, when they deducted. Capfin I'm sick and tired of yols customer harassment treatment. I'm going to take this to the media... Now. Straight!! That's the only way that yol are going to understand and attend to our problems. I've learnt my lesson, to never go into business with financial institutions like Capfin and to the general public I will make sure that I spread the word. To sensitize people, never to go into business with Capfin. They are not trustworthy.

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Replies (2)
Capfin
Capfin's reply11 Jun 2021, 10:25
Official
Good day Sandile Mahlangu

Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you. 


Sincerely
Capfin Customer Services

SM
Sandile M's update11 Jun 2021, 11:39
Reviewer Update
Its pointless!! Because this is not the first time, I'm writing a complaint about you guys, at hellopeter. Yols reply is always, saying we will investigate the matter and we'll get back to you. Which is always the same response. I'll get few calls from yol saying we'll fix it. Which never happens... How many times must we complain so that yol take your clients seriously, and resolve their matters