MP
Mokgadi P
1 reviews | Active since Mar 2016
05 Mar 2016, 10:22
Take my number off your system!
I have never taken out a loan or financing of any kind with this company however I am bombarded with messages regarding payment of financing and threats of legal action for late/non payment. I have called multiple times to have my number removed from their system and yet they refuse to do so. This has been very traumatic for me as I was under the impression that I was a victim of identity theft. You need to manage your client information systems more effectively, this is nonsense!
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Replies (1)Capfin's replyOfficial
05 Mar 2016, 13:04Hello Kgadi357,
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards
Customer Service
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards
Customer Service
Capfin's reply05 Mar 2016, 13:04
Official
Hello Kgadi357,
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards
Customer Service
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards
Customer Service
