MP
Mokgadi P

1 reviews | Active since Mar 2016

05 Mar 2016, 10:22

Take my number off your system!

I have never taken out a loan or financing of any kind with this company however I am bombarded with messages regarding payment of financing and threats of legal action for late/non payment. I have called multiple times to have my number removed from their system and yet they refuse to do so. This has been very traumatic for me as I was under the impression that I was a victim of identity theft. You need to manage your client information systems more effectively, this is nonsense!

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Replies (1)
Capfin
Capfin's reply05 Mar 2016, 13:04
Official
Hello Kgadi357,

Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.

This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.

Kind regards

Customer Service