1 reviews | Active since Sept 2016

02 Sept 2016, 15:20

still waiting for your call

<p>I have received a call from capfin in connection with a loan i wanted from them but the service im getting is not pleasing at all.When they called me back i kindly requested them to call me on another phone because i could not hear them properly on the one they were calling me on,they only called me after 2 hours,not even called me but buzzed me.....my loan was approved provincially of which i dont understand the reason why you guys are not calling me to finalise everything</p>

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Replies (2)
Capfin
Capfin's reply02 Sept 2016, 16:34
Official

Hello Inga Mabandla

Thank you for taking the time to contact us regarding your concerns about our Loan application process.

Your request is being attended to and a specialist consultant will make contact with you shortly.

Kind regards,

Customer Service

Capfin
Capfin's reply15 Sept 2016, 10:01
Official

Hello Inga Mabandla

We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.

Kind regards,

Customer Services