Still no response

Am frustrated at the service am getting from capfin it's been 3 days no money and I've completed everything even the debit completed now the company say I haven't t approved it and on my side it State I've approved the debit now am stuck I couldn't go to work cause I trusted capfin but it didn't come through for me, Am sending emails which are being responded after hours and am not getting help

I've called and visited my bank am told the debit is approved nothing is holding it but capfin is yet to pull through for me

I don't know what to do or where to go now I feel ****med