1 reviews | Active since Apr 2014
STILL NO FEEDBACK FROM CAPFIN AND HARASSMENT FROM AGENTS
It is rather disappointing that Charmaine September and Abigail Williams ahs not gotten back to me but i am still getting 4 to 5 calls from Capfin. I advised Wiedaat and Phindile today that i want a manager to call with feedback and a letter confirming that the call recordings must be requested via the ombudsman and why the arrangement of R2600 for April and R2600 for May not be honored even thou this was confirmed with an agent. I am being harassed by the agents event thou these complaints are not being attended to , it seems Capfin do not value their clients , i will pay the R2600 as arranged by the 1st June and not anything more . I want the call recording and this in writing, i am also awaiting why the statement are incorrect which was supposed to be investigated and further feedback provided
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services