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silindile M

1 reviews | Active since Oct 2013

17 Apr 2015, 08:01

Still Listed for a settled account

On the 7th April I raised the same complaint regarding Capfin not updating their records. I noted that the following bureaus have not updated as well Experian and Compuscan. I was informed by Capfin the following day that this matter has been sorted out. To date it has not even their internal records still state I have been handed over. So I would like to enquire from Capfin what is the next step?

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Replies (1)
Capfin
Capfin's reply17 Apr 2015, 08:15
Official
Hello lindim1,

Thank you for bringing the matter to our attention.

We are very sorry to hear about the situation. The situation will be investigated and someone from Capfin will contact you as soon as possible.

Regards,
Customer Services