aL
angelo L

1 reviews | Active since Apr 2014

04 Aug 2015, 16:04

Still being debited

I was in arrears with capfin and after receiving my statement for April it stated on the statement that I have that my balance was +- R1300,00 (R662,50 as well as R600 arrears) and for the month of May 2015 as well as June 2015 my banking account was debited for the amounts of R662,50. I left it at that, then I got debited again on my salary for July 2015. how does that work? I want my moneys and bank chargers refunded and back in my account, this is theft. I want it to be reversed and my loan account closed and I will not have any further dealings with *******.

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Replies (1)
Capfin
Capfin's reply04 Aug 2015, 16:14
Official
Hello adlehman,

We appreciate you raising the matter with us.

We will contact you soonest and will endeavour to investigate this issue thoroughly and swiftly.

We sincerely apologize for your experience.

Kind Regards,

Customer Service

Best regards,