sK
sisanda K

1 reviews | Active since Apr 2015

31 May 2016, 08:00

so disappointed with capfin

<p>I settled the payment and I got an sms confirmatuon but when I check on my transunion status it still shows that I owe Capfin which suprises me and delays me</p>

0
Replies (2)
Capfin
Capfin's reply31 May 2016, 09:03
Official

Good day Sisanda

We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau. We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.

Kind regards,

Customer Service

Capfin
Capfin's reply01 Jun 2016, 12:59
Official

Good day Sisanda

We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.

For any further assistance please call us on *** or email ***.

Kind regards,

Customer Service