kM
khuliso M
1 reviews | Active since Jun 2019
06 Aug 2021, 12:47
Snail service
Escalation response time is ridiculous. I was advised that my query was escalated to relevant team for assistance which was 2 weeks ago yet the say within 48 hours. I’m so disappointed in the service offered
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Capfin's replyOfficial
06 Aug 2021, 17:10Good day Khuliso Mulaudzi
Thank you for informing us of your concerns. Please note that your query is a priority to us and is currently receiving our full attention.
A consultant will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for informing us of your concerns. Please note that your query is a priority to us and is currently receiving our full attention.
A consultant will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply06 Aug 2021, 17:10
Official
Good day Khuliso Mulaudzi
Thank you for informing us of your concerns. Please note that your query is a priority to us and is currently receiving our full attention.
A consultant will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for informing us of your concerns. Please note that your query is a priority to us and is currently receiving our full attention.
A consultant will be in contact with you shortly.
Sincerely
Capfin Customer Services