CG
Charedwin G

1 reviews | Active since Aug 2012

11 Jun 2019, 06:59

Slow service

I app**** for a loan at capfin was approved, all documents send. Waiting 3 days already and the consultants day they still busy processing. The process takes 48 hours how long is the 48 hours

0
Replies (2)
Capfin
Capfin's reply11 Jun 2019, 08:23
Official
Good day Charedwin

Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.

Kind Regards,

Customer Services

Best regards,

Capfin
Capfin's reply12 Jun 2019, 08:31
Official
Good day Charedwin

Excellent service is very important to us and we value all the feedback from our customers.  We are pleased your concern has been resolved.  For any further assistance please call us on *** or email *** .

Kind Regards,

Customer services

Best regards,