sky high bank charges.

I am paying sky high bank charges for capfins purposeful debit order dates that they constantly got wrong at my expense after countless phone calls that was recorded between myself and capfin to correct the dates. they shamelessly ignored my requests for the debit dates made accordingly by me. there lack of accountability is worrisome! I would not advise anybody to take loans from them , their management s****s left a sour note. how do you debit twice in one month before the actual date given and also happend quite a few time within the six month of my loan.