TM
Tshepiso M

1 reviews | Active since Dec 2021

14 Dec 2021, 15:47

Settlement letter

Hi since I've been looking for settlement letter from this people they have taken me forever they direct me to the legal and DMC department when I call them they tell me that my matter has been withdrawn from their site it's been long even now haven't found it capfin has got poor administration and customer services

0
Replies (3)
Capfin
Capfin's reply14 Dec 2021, 16:13
Official
Good day Tshepiso Makoti
 
We welcome your feedback and are dedicated to resolving your query. Your request is being attended to and we will be in contact with you to provide feedback.

Please accept our most sincere apology for any inconvenience this may have caused you.

Sincerely
Capfin Customer Services
TM
Tshepiso M's update17 Dec 2021, 13:06
Reviewer Update
Hi even now nothing has been changed since they promised to mitigate my issue I've been waiting they promised to fix my problem even now nothing has been made no effort nothing all I need is settlement letter why is it difficult to assist me
Capfin
Capfin's reply06 Jan 2022, 09:03
Official
Good day Tshepiso Makoti
 
We welcome your feedback and are dedicated to resolving your query. Your request is being attended to and we will be in contact with you to provide feedback.

Please accept our most sincere apology for any inconvenience this may have caused you.

Sincerely
Capfin Customer Services