RP
Rowan P
1 reviews | Active since Mar 2014
20 Apr 2022, 11:22
****
A person used my name and surname **********ly and app**** for a loan.They did not use my Id number.Nevertheless this is disconcerting . I keep on receiving mails with outstanding amounts etc .I have phoned numerous times and every time i phone i am told to provide a copy of my ID before it gets investigated. I received a loan reference number in my mailbox which apparently they cannot trace.(CPF-***) The company instills no confidence, Instead of contacting the person who received the money they want to get as much details of the legit person. Something is *****.
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Replies (1)Capfin's replyOfficial
20 Apr 2022, 11:57Good day Rowan P
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply20 Apr 2022, 11:57
Official
Good day Rowan P
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
