Rude Consultants with Empty Promises

<p>The first time I took a loan out with Capfin the lady I spkoe was so rude it was unbelievable. She was abrupt, kept cutting me off and was not listening to me which resulted in her continuosly capturing my information wrong.</p> <p> </p> <p>Then today a consultant called me at about 11:40am and I happeed to be in the mall. As I realised that it was noisy I was hurrying towards the nearest exist. Understandably the consultant asked me about the noise and I explained to him that I was in the mall but I was about 1 minute away from being in a quieter area.</p> <p>He would not hear of it and kept asking me when I would be home. I explained that I was not sure and then he rudley asked me again when I would be home. I was so shocked I simply said 1pm. He responded by saying I would recieve a call at 1pm.</p> <p>Obviously the call never came because they are closed at 1pm on Saturday, something I was not aware of, but he clearly was very aware. Why would he say that I would recieve a call at 1pm knowing that wouldn't happen?</p> <p>This is evidence of bad customer service, arrogance and disrespect. I was so disgusted.</p> <p> </p> <p>Capfin your customers are your business don't take us for granted.</p> <p> </p> <p> </p> <p> </p> <p> </p>