BJ
Beverley J
1 reviews | Active since Aug 2020
12 Dec 2020, 09:13
rude and uncooperative staff
what's wrong with capfin, I requested a call back because I do not agree with the debit date, this guy Zolilie plainly and rudely told me and it also sounds like his eating that I can't stop them. I request for the debit date to be the 20th not earlier but unfortunately I can't stop them. All the agents I have spoken since taking this loan have been rude.
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Replies (2)0
Replies (2)
Capfin's replyOfficial
12 Dec 2020, 09:26Good day Ms Josepj
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
Capfin's reply12 Dec 2020, 09:26
Official
Good day Ms Josepj
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
BJ
Beverley J's updateReviewer Update
12 Dec 2020, 09:45thank you Charmaine for the quick reply and making me understand.
BJ
Beverley J's update12 Dec 2020, 09:45
Reviewer Update
thank you Charmaine for the quick reply and making me understand.