rude and misleading consultants

On Feb.. i spoke to one of ur consultants who advised me that i had to pay 1500 in cash at pep cos i was in arrears with my account.. she then advised me that if i dnt pay in cash, capfin will deduct 1800 and few cents to settle my account. however, on the 25th of March they only deducted 1157 installment plus the 607.57 for the debit orders that kept bouncing from december, which was not part of the plan... the plan was for them to deduct 1800 to settle my account... a very rude consultant named Amanda called me last week to tell that i have to pay 130 rand thats outstanding in cash or it will incurr interest if they deduct it on the 25th of April... i am completely disgusted by the service and the consultants that dnt evn take time to advise u on their terms and conditions... Amanda advised me that capfin never settles a debt at once they deduct what u owe and whats outstanding.. which is totally absurd cos the bank charges affect me when debit orders keep going off my account... i will definately not pay this amount as i have beeb misled.....