mM
melita M

1 reviews | Active since Sept 2017

13 Jul 2018, 17:23

Robbing Business

I took out a loan of R8000.00 in March 2018,i am paying R927.00 a month now i want to settle it,they saying my settlement amount is R7303,i feel its a robbing business how can i have paid R2781,00 so far how can i still owe R7303 surely it should be less than that.

0
Replies (1)
Capfin
Capfin's reply16 Jul 2018, 12:38
Official

Good day Melita Mnisi

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.

Kind regards,

Customer Services

Best regards,