1 reviews | Active since Jul 2012
Regret settling my loan.
So last month I took out a loan with capfin, my first debit order went off and after that I decided to settle the remaining balance in full as I want to keep a clear credit record. Then a day later my car breaks down. I then check on the website whether theres no way of applying for a loan again. I called the call centre and was advised the "system" automatically decides based on my credit record if I should qualify again I will be receiving an sms. As far as I know this needs to be made more clear on the T's and C's that a credit check will be done randomly to check whenever a loan offer is available. If I had known I would not be able to get a loan again then I might as well have never settled the first loan in full and just stick to the monthly payments as it was only for 6 months.
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
